Time to Take Voice Seriously? - Part 2

Will Payman - CX Talks.png

Time to Take Voice Seriously? - Part 2

Posted by Will Payman on Nov 27, 2018 10:03:00 AM

You can now watch Will Payman, VP of Strategy at Macquarium talk on the rise of voice technology. Will was speaking at CXTalks, Atlanta, and his 10 minute presentation was one of several presentations that focused on innovation and customer experience. In this talk he proposes that we are at the beginning of a new experience revolution and that voice technology is following a similar trajectory to that of the smartphone and mobile apps. This revolution will effect ever business in the same way as the smartphone did. 

Click here to watch the videoYou can watch the entire speech here. If you have any comments or questions, please feel free to post them in the comments section below.

Topics: voice, CX, Customer Experience, Emerging Technology